Fast-paced innovation and technological advancements have made it important for organizations to constantly upgrade and upskill their employees. However, simply making them go through rigorous training programs is not going to bring any benefits if your employees fail to retain the required knowledge. Thus, it is important to pay special attention to the ‘retention’ aspect while designing your employee training and development strategies.
Tragically, a lot of research has shown that knowledge retention rates among employees are dreary. It’s assessed that individuals forget as much as 50 to 70% of what they learn in only one day. Such learning retention statistics are debilitating, especially if you consider the average per worker investment that an organisation undertakes for its training and development programmes.
So, the million-dollar question is, what can be done to improve the retention rate among employees? Hopefully, technology has the answer. A learning management system or LMS is a software application that can be used to design, execute and evaluate a specific learning process using web-based tools and techniques. iSpring Learn, Adobe Captivate Prime, PerformancePro, etc are great examples of the same.
Such systems also offer many knowledge management features that an organisation can leverage to ensure that its workers retain, whatever they have learned, for a longer time. So, in this blog, we will discuss five ways in which LMSs aid in improving employee knowledge retention.
As opposed to the traditional way of training that requires a physical classroom setting, Learning Management Systems allow both trainer and trainee to participate in the sessions from anywhere anytime. This feature is particularly useful for organizations planning to train their employees during this pandemic. As LMSs allow them to upskill themselves from the comfort and safety of their own homes, employees tend to focus more on learning and less on factors like health risks or discomfort of sitting at one place for long hours. This improved focus and attention can further lead to improved retention.
One of the most interesting features of an LMS is its ability to allow a trainer to keep a track of all the achievements made, courses completed and tests taken by each trainee. This helps the trainer in identifying the weak areas of the learners, or gaps within the training offerings. Keeping the same in mind, he can customize his lessons to focus more on the areas that need improvement or demand special attention. Such a tailored approach, supported with the right content and material will enable employees to understand the concepts instead of just gathering bundles of information. Now, what’s better understood is better retained, right?
For most people training is boring and that is the main reason behind why they do not retain any information provided by the trainer. It is because their boredom doesn’t allow them to interact or participate in the sessions. However, with various gamification features like leaderboards, badges, reward points, etc, LMSs kick out the boring aspect from all learning and training processes. Such features make the process more interactive and motivate employees to participate willingly. This motivation also enables them to retain the information for longer periods.
Researches have proved that we retain better if instead of trying to capture large chunks of information at the same time, we focus on capturing small chunks of information on a regular basis. LMSs offer the same benefit using the tool of microlearning. It allows trainers to create small, crisp modules that demand lesser time commitments. This ensures a constant flow of information without overburdening the trainee leading to increased engagement and knowledge retention
LMSs allow trainers to perform a comprehensive evaluation of all trainees through various quizzes, exams and tests. This is bound to make your employees actively try to absorb and retain as much information as they can to ensure better performance during evaluations. It is also a great way to judge the effectiveness of your course.
In the light of the above-mentioned advantages, along with all other aspects of eLearning, it is fair to say that LMSs truly aid in improving employee knowledge retention.
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